1. Debit Card Drawbacks

    I’ve mentioned it numerous times on IYM: Debit cards are a great tool, but they have serious drawbacks, too. And there are some things for which they’re totally unacceptable.

    Cue the piece from USA Today:

    USA Today: Debit Card Holds Can Derail Travel Plans

    Dave Ramsey loves to talk up debit cards, but as the article tells us, there are times (vacations, for one) when you really ought to keep that particular slab of account-zapping plastic tucked in your pocket.

    What makes debit cards even worse? Well, as my daily dealings with Joe Q. Public have taught me, there are still a great many folks who have no idea how debit-card daily limits and hold policies actually work. (Though, to be fair, most people also have no idea how their credit-card policies work, either, so why would it be any different for debit cards?)




     

     

  2. ING Direct Adds Remote Check Deposit

    Well, sometime in April, ING Direct went and added the ability for us Orange-heads to deposit paper checks by scanning and uploading check images via smartphone or PC.

    Hmph. And here I was, wondering whether I even wanted to keep our ING Direct accounts open. Kinda tells you how much attention I’ve been giving them lately, doesn’t it?

    Scan a Paper Check; Deposit a Paper Check

    I’ve been waiting a long while for this feature, honestly. ING Direct will be the first bank or credit union with which I’m associated to offer this service. (No surprise there, I guess.)

    Locally, I’ve seen billboards from other banks offering this sort of thing. Being a guy who tries to avoid bank tellers and ATMs as much as I can, I was pretty intrigued at the idea of depositing paper checks simply by snapping a pic of the check (front and back) and sending it to the bank. Well, that day is here. And I, for one, am pretty darn excited about it.

    Less trips to the ATM for me! Yay! (And less need for me to have to transfer money from any of our other banks into our Electric Orange checking, too.)

    First Check Deposit Is a Go!

    I don’t know what you guys were doing this past Sunday night, but *I* was giving ING’s new feature a try. (You can tell I’m a full-fledged money-and-tech dork, because things like this actually make me giddy.)

    With a new $100 paper check — fresh from one of our rewards credit cards — in my hands, I quickly read through ING’s online tips for successfully depositing paper checks, and then fired up our home PC and scanner. I put the check face-down on the tray, placed a piece of dark construction paper behind it (ING says this creates contrast and allows their system to more easily identify the check information) and made a 300dpi JPEG scan. I then did the same with the signed back of the check.

    A quick upload of both images to ING, and that was it.

    Within minutes, my email inbox held a message from ING Direct, telling me that I’d successfully submitted the check. The next morning (Monday), another email informed me that the check had been successfully deposited into my account, and that I was now free to void the check.

    Wow. That was easy.

    Color me orange-ly happy. Once again, ING Direct has made me remember why I like them so much — and why I’m praying that leadership at Capital One doesn’t screw up the great, great thing that ING has going.




     

     

  3. Will I Stay With ING Capital Direct One?

    I’ve not made mention of Capital One’s purchase of ING Direct USA yet in this blog, mostly because I figured every other money blogger out there had probably handled my bitching for me.

    My suspicions were largely affirmed when I read this dispatch from Ad Age:

    AdAge: Can CapOne Persuade ING Customers to Stay?

    I disliked — nay, despised — the idea of my beloved ING Direct accounts falling under the stead of Capital One. Apparently, I wasn’t the only one:

    Reactions to the $9.2 billion acquisition, which closed in mid-February, on social-media sites like Twitter from ING Direct customers were mostly negative, with many announcing they had already left ING Direct or were looking for alternatives.

    What do I have against Capital One? Nothing tangible, really. They’ve not shafted me in the past on credit-card rates or anything. But, to be fair, it isn’t like I’ve done a TARP-load of business with them, either. Ahem.

    Where Do We Go From Here?

    I don’t know why, really, but even though my Electric Orange checking account screen still says ING Direct, just logging-in now feels … I dunno … dirty.

    ING Direct’s Orange Savings account was my first banking love, as it was for so many online savers. The idea of online-only savings and checking accounts never occurred to me until another blogger introduced me to ING Direct, and what I saw, I liked, right off the bat. ING Direct was different. They didn’t throw credit-card offers in my face every twelve minutes; they actually paid above-market rates on savings; they didn’t barrage me with ads for Christmas loans and nothing-down mortgages. (I suppose it should’ve been obvious, even then, that they were short-termers.)

    All those positives will, I suspect, disappear in time, now that ownership has been, uh, reconfigured. Cap One will no doubt do everything it can to monetize those ING accounts. This hasn’t happened yet, of course, but just thinking about it saddens me. I really, really liked ING Direct.

    When ING Direct came along, I actually thought maybe savers (read: tightwads) and banks could get along together okay — maybe even have something sort of “cool” going on, with any luck — but, as so often happens, reality has now set in. Savers don’t make money for banks; borrowers do. And so Capital One will plunge ahead with turning what’s left of ING’s savers into Capital One’s borrowers. Or, failing that, at least turn them into fee-payers.

    We all know it’s coming.




     

     

  4. So Why Save?

    Talk about fantastic news: My email inbox showered me with a couple of interest-rate notices this past week … the same sort of notices that have been so pervasive for the last several years:

    Dear Affiliate,

    ING DIRECT’s Orange Savings Account and Kids Savings Account rate has changed to 0.80%.

    ING DIRECT’s Business Savings Account rate has changed to 0.50%.

    Electric Orange Checking Account rates have changed…

    While ING’s savings rates have been below 1% for a while now, and consistently dropping to new lows (for them), the update that really smarted came courtesy of my preferred credit union. Their rewards checking account had been paying me 4.38% ever since I’d signed up back in August of 2010. The new rate as of January 1, 2012?

    Try 3.38%.

    While that’s still a pretty nice rate, relatively speaking, that doesn’t mean I have to be happy about the drop in yield. This is “rewards checking,” after all, where I actually have to expend some effort — like using a debit card at least 12 times per month, which I’d otherwise never do — to earn that rate. And even then, it’s only on the first $15,000 of deposited funds.

    It’s not necessarily the pure dollar figures that tick me off, either. Where my dividends in this account had been running in the $50 area each month, I’ll now be getting somewhere in the vicinity of $42. Eight bucks less per month? No big whoop.

    Rather, what gripes me is the fact that rates are being anchored to the floor, and pushed ever lower, because there’s so much STUPID (yeah, that’s a noun) in the system that allowing rates to rise to a market-clearing level would apparently bring about financial chaos. I mean, heaven forbid true risk get priced in anywhere. Financially-spotty paper assets getting repriced to true, “non-easy money” values? Lord, no! Insanity! Why, think of the children!

    (At this point, Watson, if you’ve surmised that I’m not a fan of the Federal Reserve, you’d be correct.)

    So Why Save?

    It’s quite obvious at this point that, while their PR firms say otherwise, the absolute last thing that The Powers That Be want us middle-class folk to do is save our money. (Neat corollary: One of the reasons we inhabit the economic muck of today is that no one has been saving, really saving, for decades. And if any of us were to do something crazy and start saving now on any kind of sizeable scale, well, we’d be in the soup. Since no one has been saving for years, and instead has been taking on “cheap” debt like there’s no tomorrow, we certainly can’t afford to save now. See how it all makes perfect sense?)

    But if you’re me, and you like to be able to sleep at night, you save anyway.

    You save, because somewhere down the line you’re going to need a new truck, and paying interest on top of the already-silly prices on cars just wouldn’t be kosher.

    You save, because while you replaced your central heat/air system just a few years ago, experience tells you that Murphy likes to show up unannounced and make roadkill of pretty much any four- or five-digit home repair item he can find.

    You save, because deep inside, there’s that vindictive inner self who believes that cramming hundred-dollar bills into a bank bag stored in your home safe means that somewhere, a banker or Federal Reserve governor breaks down in tears. (Or, if you prefer, with each crisp Benjamin you take out of the system, a hefty .0000000137 jobs are destroyed. I don’t have any evidence to back that up, of course, but then my inner self isn’t actually a stickler for facts, either.)

    So go ahead, Federal Reserve, and keep massaging those rates down, down, down. Our beloved banks will have choice but to follow suit. And keep huffing and puffing to prop asset prices up, up, up. There won’t be any negative repercussions to any of this; no, of course there won’t. History has shown us, time and again, that there never are. It always works out well.

    For somebody.

    Just never the savers.




     

     

  5. Unleash the (CFPB) Hounds!

    For the three of you who are still wondering just what the heck the new Consumer Financial Protection Bureau (CFPB) is all about, well, I direct you to this fancy CNN Money presentation:

    CNN Money: The New Pup Watching Our Money

    I’m sure this new agency will cast just as watchful, keen, and vigilant an eye over our money as all the other government agencies do. I mean, this was Elizabeth Warren’s brainchild, so it has to be good, right?

    (If you think I’m being sarcastic, congrats! You’d win a cookie … if I had one to hand out.)

    And, in what has got to be one of the most pathetic “Reasons We Need This New Government Agency” passages I’ve yet seen, I encourage readers to mouse-over the red “16,109″ circle in the “Mortgage Brokers” section of the CNN presentation. Read what Mr. Carlo Panno has to say about the “sack of money” the evil bank all but forced him to take to buy a house.

    Always the studious type, Mr. Panno carefully read his mortgage docs before signing them … noticed that his payments would balloon from $300/biweekly to $1000/biweekly after two years … and then STILL SIGNED THE NOTE because the broker “assured him” he could refinance before the two-year SAVINGS EXTRAVAGANZA expired. (Heard that one before? Yeah, me too. About a million times.)

    You know what I think? I am quite certain that there is not, and never will be, a government agency capable of protecting glasslickers like this from themselves. (Much less those dastardly banks and mortgage brokers — for whom, I should point out, I harbor scarce love.)

    Note to Mr. Panno: Next time you leave the house, don’t forget your helmet.




     

     

  6. Travel On the Edge

    As a guy who believes in keeping at least $50 in cash on me (plus the usual credit and debit cards) whenever I’m out and about, I simply do NOT understand why anyone would GO TRAVELLING WITH ABSOLUTELY NO CASH ON HAND.

    And yet, in the auto-service business, I see people doing this fairly often. Typically it involves someone’s vehicle breaking down, leaving them stranded — at least for a while — somewhere far from home. When this occurs, what are they carrying in their wallet or purse?

    A driver’s license, a debit card, some photos … and that’s it.

    Seriously?

    Can people just NOT think ahead at all? Does anyone play “What if?” before heading out across the state?

    What if you’re 500 miles from home, and, for who knows what reason, your debit card doesn’t work? With no credit cards in your wallet, and no cash, what will you do then?

    As I’ve said for years, debit cards are often NOT your best friend. I love my debit cards, but they’re certainly NOT a foolproof payment method when travelling.

    (And no, I don’t care what Dave Ramsey says about “All you ever need is a debit card.” I, for one, try not to live my life at the mercy of my bank’s change-on-a-whim debit-card policies.)

    Big Tip: Always Have More Than One Way To Pay

    As I mentioned in a 2007 post, I consider it vital that we ALWAYS have more than one way to pay. Whether “Plan B” is cash, credit card, or debit card, I don’t much care. I just make sure that there always IS a Plan B. And that goes for quick trips to the corner store as well as cross-country jaunts.

    So much that happens in life is out of your direct control. Doesn’t it make sense to exhibit some control where you can, and always have a backup method of payment?

    It sure does to me!




     

     

  7. More Credit-Card Debt Needed

    Last week we established that debt lifts young folks’ self esteem. The next step along this ridiculous path, of course, is that our struggling economy needs — wait for it — more credit-card debt.

    USA Today: More Credit Card Debt Might Be Good…

    I find this line of thinking fascinating, really. No one has any money; no one has any savings to speak of; no one is spending; thus, the economic recovery is faltering. The answer? More debt. That’s what it’ll take to get people spending now.

    Forget saving money and slowly repairing Joe Sixpack’s household balance sheet, so recently decimated by house-price declines and more than ten years of rollercoastering stock markets. No, what’s important is that those credit cards come back out and start lighting up cash registers again.

    Yeah, that’s the ticket.

    And I’m particularly enthralled with this last chunk of the article. Here we’re introduced to a Houston couple who’ve decided, apparently, that carrying $15k in plasti-debt is no reason to not “go get some stuff” again:

    Some are loosening up. Amy and Brian Stonesifer of Houston halved their $30,000 in credit card balances the past year after their interest rates soared and Amy, 45, began worrying about her job security at a promotions firm. But after a year of scrimping, they recently charged new clothes, a grill and other non-essential goods. “We just got tired of not having things,” she says.

    Only in America would you find someone who’d rung up $30k in credit-card debt lamenting the sad, sad state of “not having things.”

    My question: Which one of Dave Ramsey’s Baby Steps says to reduce your credit-card debt by half — to a level that’s still five digits’ worth, mind you — and then go out and charge a grill and some Dockers at Target?

    Hmmph. I totally missed that one.




     

     

  8. Document Storage: Digital or Paper?

    Lately I’ve been kicking around the idea of going “95% digital” for my household’s record-keeping.

    Because digital storage is dirt cheap these days, my idea is to purchase a scan-to-PDF machine (such as this Fujitsu ScanSnap S1500, or its little brother, the ScanSnap S1300 machine), and gradually get away from paper record-keeping as much as possible.

    Status Right Now: Paper Is … Okay

    We have what seems, to me, to be a pretty good paper filing system right now. It’s been a long time since I wasn’t able to find what I needed pretty quickly. A couple of filiing cabinets, plus lots of manila folders, work quite nicely.

    Truth be told, the reason I’m considering this move is that most all of the banks we deal with offer perks for going paperless — and I’ve always signed up. So I’ve already taken our bank-statement filing into the digital realm. On balance, this has worked out nicely. I’ve got statements going back a few years … and no paper copies to shuffle through should I need to find something.

    Everything else, though, is still paper. Which means it takes up space.

    Considerations: Backing Up and Retrievability

    Hard drives crash. Your teenage son decides to use your laptop as a Frisbee. Your house becomes target practice for a lightning storm and catches fire.

    Stuff happens.

    The trick is: What do you do about it beforehand? Well, you try to plan for contingencies.

    So, as far as backing-up your records, it sure seems that digital files would be FAR easier to maintain on an ongoing basis. In case of a house fire, for instance, whatever’s in our filiing cabinets would be quickly rendered to ash.

    Digital records, however? That’s another story. With digital, you’ve got options.

    Thanks to previous hard-drive failures, I already have a second, external hard drive for backup purposes. If our house were to burn down, though, that wouldn’t be of much help. (Unless we had the time and forethought to grab the thing on the way out. Yeah, right.)

    Ideally, I would need to look into services like Mozy or Carbonite for off-site (read: as close to “truly safe” as you can get) storage.

    Paper can be stored off-site, too, of course. But what if the storage facility floods or burns? Your one and only copy of [insert document here] just went bye-bye.

    In the end, I have to think that the backup- and retrieve-ability of digital records FAR exceeds that of paper, no matter how you slice it. So digital gets two points here.

    Score: Digital 2, Paper 0.

    Consideration: Space Requirements

    This one’s a no-brainer: Digital records take up less space than paper. Duh.

    Of course, the scanner itself will take up some counter space. But then, so do the document folders I keep close at hand with my laptop. Could those folders be made to disappear, courtesy of the scanner? Glancing through them now — FSA receipts, use-tax receipts, small-biz documents — I’d have to say that most of them could.

    Most, but probably not all.

    Now, how much file-cabinet space could I save by going digital? Umm … a LOT. I have scads of file folders that are just BEGGING to be digitized.

    Score: Digital 3, Paper 0.

    Consideration: Price

    As evidenced by a quick Amazon link-click above, PDF scanners aren’t exactly free. Price tags of $250 to $450 are common.

    And should the need to print documents arise, at least in any appreciable amount, well, toner ain’t cheap, either.

    On the flip side, monster amounts of storage are easily had. Gigabytes and terabytes are (to my thinking) cheap, and getting cheaper. This applies to hard drives, thumb drives, and beyond. And online storage ranges from free to a few dollars per month.

    But what’s the cost of keeping the paper I already have? What’s the cost of keeping the paper copies we’re sent in the mail? Well, you have to buy folders every so often, but beyond that, it’s pretty much nil. (Aside from the physical-space aspect, which I already covered.)

    Meh … gotta go with paper on this one.

    Score: Digital 3, Paper 1.

    Consideration: Ease of Use

    Fun Fact of the Day: I’ve been known to be damn lazy at times.

    I know, I know. You readers can hardly believe that. (That’s what I’ll tell myself, anyway.) But it’s true.

    So if I bought a scanner, would I consistently use it?

    Depends how quick and easy it is to operate. And this, I can’t answer. I’ve never used a dedicated PDF scanner such as those linked above.

    (We have a Dell printer at my workplace that can scan to PDF and save on a USB thumb drive. While that functionality is a lifesaver at times, the Dell ain’t the fastest thing in the world. Its warmup time, to be blunt, sucks like no other.)

    If anyone out there has experience with a dedicated scanner like this, I’d appreciate your thoughts on this aspect!

    Given my scanning inexperience, I’ll tentatively apply “no advantage / no score” here.

    Score: Digital 3, Paper 1.

    Summary: Is Digital Worth It?

    At this moment, I sit at my table, staring at an accordion folder’s worth of small-biz documents — plus a few folders of standard household records. I think of the additional two filing cabinets’ worth of documents we have in our computer room. I think of all the paper that’s going to be coming into my life from this point on.

    Egads. That’s a lot of paper to deal with. And much of it will need to be stored.

    So I wonder if the several hundred bucks I’d be laying out for a scanner isn’t really a bargain. Perhaps my largest obstacle here is getting over the “comfort” of paper. Because my current system has worked well, I’m comfortable dealing with paper. Moving to a digital library of PDF’d documents means creating a new system. It means moving away from comfort.

    Which makes a guy like me — a guy who strives for control — nervous.

    Any considerations I’m missing? Am I seriously late to, or overly cautious regarding, the digital-document revolution?




     

     

  9. Rewards Checking Loses Some Lustre

    Well, there I was, practically giddy about the 4.38% APY our new-ish rewards checking account was paying us on our savings … and whaddaya know? Two months in, and the credit union is about to lower its cap.

    From the very top of my August statement:

    Effective October 1, 2010, there will be two changes to the Rewards Checking program. The cap will change from $25,000 to $15,000. For qualifying accounts, 4.38% APY will be paid on balances of $15,000 or less and .50% APY will be paid on amounts greater than $15,000. The dividend rate for non-qualifying accounts will change from 0.35% APY to 0.10% APY.

    “Boooo … hiss!” says the gallery. The change in the dividend rate for non-qualifying accounts doesn’t bother me, because unless I pull a complete brainfart, we should easily manage to hit all the rewards qualifications each month.

    The lowered cap for high-interest earnings, however, is another story. It means I’ll be moving a chunk of our savings right back to ING Direct’s Orange Savings (my review) account, from whence it came. ING’s current 1.10% APY is nothing special, but it’s better than the 0.50% APY that my greater-than-$15k funds would be getting at the credit union.

    At this point, it’s kinda silly to complain too much about the lowered cap, I suppose. Being able to get four-plus percent interest on ANY kind (or amount) of insured liquid savings is, in this environment, pretty much like stealing.




     

     

  10. Business Credit Cards: Avoiding the CARD Act

    I imagine most IYM and Money Musings readers are seeing what I’m seeing: After a drop-off in 2008 and 2009, credit-card applications are hitting my mailbox with a vengeance these days.

    As a rule, such applications have a date with my shredder pretty quickly. I don’t really pay much attention to the type of credit-card application it is (personal or business). As a family who uses cards only for convenience and cash rewards, and with no debt other than our mortgage, we have no real need for more plastic in our wallets and/or purses. (‘Tis better to keep wallets as barren as possible, anyway, just in case of loss or theft.)

    According to the Wall Street Journal, though, our beloved credit-card companies have found at least one loophole in the Credit Card Act of 2009:

    WSJ.com: Beware That New Credit-Card Offer

    Yep — small-business (i.e. “professional”) cards aren’t covered by the Card Act and its restrictions. Therefore, card companies are now flinging these offers hither and yon.

    While the companies outwardly state that they’re not doing this to circumvent the Card Act, and that they’re not sending out more professional-card apps than they did prior to the Act’s passage, you and I both know the likelihood of bankers to not exploit a revenue-enhancing loophole is pretty much nil.

    According to the WSJ:

    Until recently, professional cards largely had been reserved for small-business owners or corporate executives. But since the Card Act was passed in March 2009, companies have been inundating ordinary consumers with applications. In the first quarter of 2010, issuers mailed out 47 million professional offers, a 256% increase from the same period last year, according to research firm Synovate.

    Wow. What a coincidence.

    And here’s a bit of contractual balderdash you’d never expect to see from a TBTF bank: Card issuers have “simplified” the professional-card applications so that just about anybody can be a “small business owner.” Yes. Really and for-true.

    Card issuers are easing their application requirements for professional cards, too. In July, for example, Chase sent out an offer for an Ink From Chase Cash Business Card that required much less information than earlier offers.

    In January, mailings for the card asked prospective cardholders to provide the name of their company, the nature of the business, its address and its federal employer identification number. In the July mailing, cardholders merely had to check a box that said “Yes, I am a business owner” or “Yes, I am a business professional with business expenses.”

    “We are always looking for ways to simplify our application,” says Ms. Rossi, the Chase spokeswoman. “All applicants are required to confirm they are a small-business owner or someone who is authorized to charge expenses to the business.”

    Whatever. I’m surprised the checkbox isn’t negatively geared, with text like “No, I am not a small business owner” or “No, I am not a business professional with business expenses.” That way, by NOT checking the box (which is what most in-a-hurry folks would do), you’d be saying that you were, in fact, a small-biz operator looking for more plasti-cash.

    Which your sneaky TBTF bank would be only too happy to provide.

    Watch Those Applications Closely!

    The moral of the story, of course, is that consumers will have to be just as vigilant about their post-CARD-Act credit applications as they were about their pre-CARD-Act apps. Big surprise, right?

    As the kids would say, D/N/T (Do Never Test) the willingess of a card company to backdoor its way to profits. If you haven’t learned that by now . . ..