Comments on: Debit Card Danger … Again!

By: ekadasia

ekadasia — Sat, 04 Jul 2009 12:38:46 +0000

I was just going through my comments and came across this article and my comments which is 4 years old.But still I stand by it.
Yes on purchases,may be where signature is required,there the ME trust the Crad holder and does not match the signature.
Hacking of PIN unless revealed by user is a very very rare phenomenon.
You can check again.Probably the Bank's agent is involved and it is the smell of a fraud which normally happens.But check with any agencies ,they will say hacking of ATM PIN is not a usual event like password heacking and specially if not done online.
I can provide as much details as you want.

Mahendra Dash
ISACA member ID 436532

By: Anonymous

Anonymous — Thu, 26 Apr 2007 15:42:46 +0000

I checked my Citi Bank account today and to my surprise there were two attempts to withdraw money from my account from Oliver and Wildgoose Feeport, The Bahamas. There attempt was not successful but the trail leads to Telecharge……….I thought that purchasing tickets from this company was a safe environment! I guess not!!!!!!!!!

By: Anonymous

Anonymous — Tue, 17 Oct 2006 13:55:27 +0000

Jennifer, it has been a year and this issue has not been resolved. Oliver and Mongoose still has authorization to access money from accounts off of your website ticket sales. It just happened to me. Now all I can do is wait and see how much money they will take…

By: Jennifer Tattenbaum

Jennifer Tattenbaum — Thu, 16 Feb 2006 11:10:51 +0000

We at Telecharge.com wanted to provide an update on this issue. We take security breaches and fraudulent orders very seriously, and performed a thorough investigation of this issue. Our research revealed that there was no security breach or fraud, and no personal or financial information was obtained by any third parties. The problem was due to a bank processing error which caused a double charge–first to us at Telecharge.com, and then to Oliver and Wildgoose. We have worked with our bank to resolve the cause of the processing error, and the problem will not occur again.

By: Anonymous

Anonymous — Tue, 17 Jan 2006 16:39:05 +0000

The same exact fradualent act happened to me after purchasing tickets through telecharge Saturday, 14 January 2006 in the amount of $439.00. What surprised me is, upon searching on the Oliver and WildGoose this site immediately came up. However upon bringing it to the attention of Ticketmaster Management was not aware. They asked if I would forward this to them. Nevertheless, I am going through the same cleanup process – completing the police report, filling the bank affidavit to begin the investigations and I plan to take it a step further in reporting this incident to FBI with the additional information I obtained. I also agree with all of the lessons learned.

amarieb410@aol.com

By: Anonymous

Anonymous — Mon, 05 Dec 2005 14:12:38 +0000

I am so glad that you posted this story. Just this weekend I purchased tickets through Telecharge and just saw today that the same amount as the cost of the tickets was also debited from my acount by "Oliver and Wildgoose". I had also never heard of this name so I googled it and your story came up. I immediately called my bank and was able to put a stop payment on the charge, but if I would have noticed it tomorrow, it would have been too late!

I am sorry that you were not able to stop payment on yours, but thank you for sharing your story...it saved me the time it would have taked to investigate it.

Be careful when purchasing items online...especially through Telecharge!!!

By: Jesse

Jesse — Mon, 28 Nov 2005 11:08:08 +0000

>>When you play with snakes, you will eventually get bit.< <

I just can’t agree with that statement. It’s said often by DR, and makes for good radio, but it just doesn’t hold true. If credit cards are handled maturely, and with discipline, they’re quite convenient – and the advantages far outweigh those of a debit card.

By: Anonymous

Anonymous — Fri, 25 Nov 2005 16:06:19 +0000

People I’ve heard that had identity theft on their debit card where always refunded by their bank. Why get a credit card? When you play with snakes, you will eventually get bit.

By: Barbara

Barbara — Wed, 23 Nov 2005 12:21:53 +0000

Actually, the earlier comment that this is a rare occurrence is wrong. The customer service rep at my bank who has been handling my case said it personally happened to him and to another member of his family. He noted that *several* of these cases come in each week. How is the info being stolen? I don’t know for sure. But I can assure you that I’ve *never* shared my PIN with anyone EVER. I’m not saying debit cards need to be avoided altogether, but they should DEFINITELY not be used for internet purchases. And people should be aware that if it happens to you, your bank won’t necessarily provide the same protections that you’d have with a credit card. It’s frustrating to have to wait up to 90 days for an investigation to be completed before I can access MY money!

By: mahendra kumar dash

mahendra kumar dash — Wed, 23 Nov 2005 10:52:16 +0000

It is a rare case and an exception.
It normally does not happen as a matter of routine for all.Debit Card is safe as long as you keep the password close to your heart.There may be other good stories and experiences on debit card as well.